Cell Phones – “Free”
Wirefly, owned by InPhonic Inc., is a mobile company that offers free and heavily-discounted cell phones to customers who sign up for wireless plans through their website. Right now, you have the choice of a free Motorola RAZR, LG Chocolate, Cingular BlackJack i607, or Sony W810i. Depending on the phone you want, you typically have to sign a 1-2 year contract with Cingular, T-Mobile, Verizon, Sprint, or whatever vendor the phone is tied to. The phone is free after you fill out a few rebates.
It all sounds simple and dandy, but my gut feeling says that this is too good to be true, and Wirefly’s poor record at the Better Business Bureau seems to confirm this. In the past 36 months, they’ve had a total of 3422 complaints filed. People seem to have problems with Wirefly’s selling practices, service and delivery issues, refund practices, and product quality. Head over to Consumer Affairs and you’ll find a long list of user testimonials complaining about how crappy their service is. There’s also an article from the Washington Post about the Attorney General for the District of Columbia suing InPhonic on behalf of customers.
If you’re in the market for a new phone, I recommend looking elsewhere.
Disclosure: Ironically, this review was sponsored by Wirefly.